Hearth ("We," "Our," or "Us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use Hearth and related services.

Our Privacy Commitment

• We collect personal information only when it is necessary to provide a feature or service you have requested.
• You may decline to share data that is not required for core functionality, though some features may be limited.

Information We Collect

Information you provide: account email, display name, character settings, chat content you choose to save, and any feedback you send to our support team.

Automatically collected information: IP address, browser and device details, operating system, language preferences, in-app usage logs, and crash diagnostics.

How We Use Your Information

• Account creation, login, and authentication.
• Powering AI conversation features, character memory, and personalized recommendations.
• Service improvement, analytics, troubleshooting, and abuse prevention.
• Service announcements, security notices, and legal compliance.

Information Sharing

We share information only with carefully selected service providers and only when needed to deliver the service.

• Authentication and identity providers (e.g., Google Sign-In).
• Cloud infrastructure and database providers used to host Hearth.
• Analytics and crash reporting tools that help us improve quality.

Where our processing relies on consent, you can withdraw it at any time.

Cookies and Similar Technologies

We use cookies, pixels, and related technologies to keep you signed in, remember preferences, support security, and understand how the service is used so we can improve it.

Social Logins

If you sign in through a third-party provider, we may receive your name, email, profile photo, and other public information that the provider permits. Please review that provider's privacy policy as well.

Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, we delete or anonymize it where feasible.

Information Security

We use organizational and technical safeguards to protect personal information, including encryption in transit, access controls, and regular reviews. No internet-based system is completely secure, so please use trusted networks and devices when accessing the service.

Your Rights

• You may access, correct, or delete your personal information.
• You may withdraw consent for processing where consent is the basis.
• You may de-register your account through in-app settings or by contacting support.

Minors

Hearth is not intended for users under 18. If we learn that we have collected information from a minor without appropriate consent, we will take steps to delete it promptly.

Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated within the app or by email. Continued use of the service after updates indicates acceptance of the revised terms.

Contact

For privacy questions or requests, please reach us at HearthHelp@outlook.com.