Hearth ("We," "Our," or "Us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use Hearth and related services.
Information you provide: account email, display name, character settings, chat content you choose to save, and any feedback you send to our support team.
Automatically collected information: IP address, browser and device details, operating system, language preferences, in-app usage logs, and crash diagnostics.
We share information only with carefully selected service providers and only when needed to deliver the service.
Where our processing relies on consent, you can withdraw it at any time.
We use cookies, pixels, and related technologies to keep you signed in, remember preferences, support security, and understand how the service is used so we can improve it.
If you sign in through a third-party provider, we may receive your name, email, profile photo, and other public information that the provider permits. Please review that provider's privacy policy as well.
We retain personal information only as long as necessary for the purposes described in this policy or as required by law. When data is no longer needed, we delete or anonymize it where feasible.
We use organizational and technical safeguards to protect personal information, including encryption in transit, access controls, and regular reviews. No internet-based system is completely secure, so please use trusted networks and devices when accessing the service.
Hearth is not intended for users under 18. If we learn that we have collected information from a minor without appropriate consent, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. Significant changes will be communicated within the app or by email. Continued use of the service after updates indicates acceptance of the revised terms.
For privacy questions or requests, please reach us at HearthHelp@outlook.com.